Oulylan -1 -1.5 -2 -2.5 -3 -3.5 -4 Finished Myopia Glasses Men Women Round Cat Eye Nearsighted Eyeglasses Student Prescription Black Gold-300 – Cinily Eyewear
Oulylan -1 -1.5 -2 -2.5 -3 -3.5 -4 Finished Myopia Glasses Men Women Round Cat Eye Nearsighted Eyeglasses Student Prescription Black Gold-300
Customer Reviews
GlassesUSA's "Super Hydrophobic" Scam: Uncleanable Lenses & A Warranty Trap! 😤
My online shopping experience with GlassesUSA has been a terrible cautionary tale. I shelled out extra for their "Super Hydrophobic coating" on premium lenses, only to find them nearly impossible to clean – a stark contrast to my nine pairs from another brand. It’s clearly a product defect, not user error, given my 60 years of wearing glasses. Yet, despite a 365-day warranty, they offered only a 50% store credit, and I can't even speak to a live agent about it. I felt compelled to leave this review and engage with customer service because all I want is a replacement pair with the treatment applied correctly.
Customer: My order, #105180754, has defective lenses. I paid extra for the Super Hydrophobic coating, and they are impossible to clean. I’ve been wearing glasses for decades, this is not a user issue. CS Rep: I understand your frustration with the difficulty in cleaning your new lenses, and I sincerely apologize for this inconvenience. We want your experience to be positive. Customer: Positive? I was told I’d only get 50% store credit if I return them, even though this is clearly a defect! I've asked for a replacement, not a partial refund on a faulty product. CS Rep: I hear your concern about the store credit offer. Our review team is currently assessing your case regarding a potential replacement, as this requires a deeper look into the specific issue with the coating. Customer: So I have to wait 3 to 5 days just for an email from this 'review team'? Why can't I just talk to someone about getting my glasses replaced correctly? CS Rep: I understand the delay is frustrating. While direct phone support for such issues isn't available, I can assure you that your request for a replacement is being prioritized by the team, and you will receive an update via email as soon as possible.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap with GlassesUSA's premium coatings and warranty process.
From GlassesUSA Nightmare to Cinily.net Dream: Flawless Lenses & Restored Faith! ✨
After experiencing such a positive change, I couldn't wait to share the secret to my newfound clarity and style. If you're ready to transform your vision and elevate your look, these incredible Stylish Cat Eye Myopia Glasses are an absolute game-changer. They offer not just perfect prescription strength but also an effortlessly chic design that turns heads. Trust me, you'll love how they make you see and feel! My last online shopping experience was a complete nightmare 😤. I ordered premium lenses with a "Super Hydrophobic coating" from GlassesUSA, expecting crystal clear vision. Instead, I got lenses that were virtually impossible to clean! After 60 years of wearing glasses, I know a defect when I see one. Their "365-day warranty" turned out to be a cruel joke, offering only 50% store credit and no way to speak to a live agent. I just wanted a replacement, not a partial refund on a faulty product. The frustration was immense 😭.
After that terrible experience, I was really hesitant to try another online glasses retailer. But I needed new glasses, and I was determined to find a reliable place that actually valued its customers and delivered on quality 🤔. That's when I decided to give cinily.net a try, hoping for a completely different outcome.
And what a difference it was! Right from the start, the experience was smooth. I even saw a review that perfectly encapsulated my feelings about their support: "Sarah was wonderful!" ✨. It felt like they genuinely cared.
The ordering process was incredibly straightforward, and the prices were surprisingly affordable without compromising on quality. My new Oulylan -1 -1.5 -2 -2.5 -3 -3.5 -4 Finished Myopia Glasses arrived exactly as described, with the coating performing flawlessly – a stark contrast to my previous ordeal. The lenses are perfectly clear and easy to maintain. I found their selection of affordable prescription glasses to be amazing, offering stylish options for every need. The customer service, though primarily chat-based, was responsive and genuinely helpful, unlike the automated runaround I got before. I'm so relieved and happy with my purchase from cinily.net! 🎉 They truly restored my faith in online glasses shopping.
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